At ORGA, we are focused on providing drug products and medical devices of the highest quality, safety and efficacy as well as outstanding services to our customers and partners in Sudan. Our vision is to be a top pharmaceutical and medical devices distributor with a trusted reputation for providing consistently superior and outstanding customer service and conducting business honestly and transparently.
Our mission is to partner with ministries of health and governments, healthcare facilities, hospitals, medical professionals and pharmacies within Sudan to improve the wellbeing and health of people by offering access to needed drug products and medical devices for our customers and partners. We accomplish this by providing superior products and outstanding customer service by maintaining a highly efficient controlled process.
At ORGA, we highly value our Customers and our Partners, and we strive to provide superior quality products and customer care to all.
We recognize that customer satisfaction is paramount to our continued success, and we maintain outstanding customer satisfaction by: Understanding our market needs and what is most important to our customers and also by staying informed and current on matters related to us. We also endeavor to understand how our actions impact our customers. Striving for 100% accuracy and transparency in all customer-related actions, including orders, correspondence and shipments. Establishing trusted and long-term relationships with our customers that are based on trust and integrity, actively seeking and using customer feedback, being responsive to customer feedback and inquiries.
ORGA has business interest in below therapeutic areas:
